Frequently asked questions

Unfortunately, after a reservation is booked, we can no longer extend it. It will be best to make a new reservation.

Sometimes, reservations are routed to the spam/junk folder. If you can't find it, you can reach out to us via our contact form.

If the payment got rejected by your bank, it will be best to get in touch with your bank so they can authorize the payment.

You can check the PNR number on CheckMyTrip. Sometimes the airline company adds a second PNR number for the intern organization. The second PNR will be displayed on Checkmytrip. Some airline companies also offer the possibility to check the PNR on their website.

Unfortunately, we do not have control over this. Some airlines allow to check the reservation, some do not. However, the reservation is still valid as it can be recovered on CheckMyTrip.

Unfortunately, you won't be able to book a reservation with a date of fewer than five days in the future as we need some time to cancel the reservation.

After a booking is made, it's no longer possible to cancel it. Please know that we also had to pay for the reservation and we are unable to refund that as well.

No, you don't have to do anything. If you would like to purchase the full flight, simply let us know within 48 hours and we will help you convert your reservation into a purchased flight. If we don't hear from you within 48 hours, the reservation will be automatically cancelled by us.

Please know that our reservations are valid for at least 48 hours from the time of booking. This means that you should book your reservation a little while before your flight.

Yes. During the booking process, you can click on the "+" icon and add up to five passengers. All passengers will be added on the same reservation.

Our system automatically chooses the best option depending on your route and date. This means there is no possibility to choose the stopover location.

Our system automatically chooses the best option depending on your route and date. This means there is no possibility to choose the airline company.

You can add your baby as a normal passenger. There is no special form for babies.

No, the cost of the flight isn't displayed on the reservation.

Please know that our payment provider doesn't allow us to sell reservations from and to Cuba.

Our service is pretty straight forward and we try to answer as many questions as possible here. In order to keep the costs as low as $14 per passenger, it is unfortunately not possible for us to provide support over phone. But we're happy to assist you by mail.

Onward Flight is a service that allows you to book a verified flight reservation for your visa application within a few seconds. We make a legitimate, verifiable flight reservation on your behalf - and deliver it to your inbox in minutes. It's the smarter, cheaper way to travel with complete freedom.

Yes! We provide verified bookings that can be checked by the staff at the embassy. Onward Flight is the perfect solution if you need proof of onward travel for your visa application.

Our flight reservations are real bookings made by a real travel agency. That's why if it's looked up by the staff at the airport, they can see it in their system. But please know that we can't guarantee anything as it would all depend on immigration. If they require a purchased flight with an e-ticket number, then our flight reservation won't be accepted.

Yes, our service works for citizens from all around the world.

All you have to do is pick your route, enter your details, and pay. You'll then receive your flight reservation by email.

Our reservations don't come with an e-ticket number but with a valid PNR number that can be checked online.

You'll receive a PDF file displaying your name, a valid PNR code as well as the details of the flight and the airline company.

Our reservations cost $14 for a 48 hours reservation with stopovers.

A flight reservation is a flight booking that you can't use to actually fly, but that you can show the authorities if you need proof of onward travel. Our flight reservations come with a valid PNR (Passenger Name Record) number. If you would like to purchase the full flight, you can let us know within 48 hours and we will help you with that. Otherwise, the reservation will be automatically cancelled.

A PNR (Passenger Name Record) number is the code given by the airline company, made of numbers and letters. It is used as a booking number and allows passengers to find the details of their reservation online.

You will receive your reservation straight away after the payment.

Your reservation will be valid for 48 hours.

No, our flight reservations are only valid for 48 hours at the moment.

Yes. During the booking process, you can click on the "+" icon and add up to three passengers. All passengers will be added on the same reservation.

Yes! If you decide you want to purchase the full flight, simply contact us within 48 hours of your booking and we will help you convert your reservation into a purchased flight. If we don't hear from you within 48 hours, the reservation will be automatically cancelled.