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Questions and answers

Short answers to what our customers ask.

The reservation

  1. A flight reservation is a real booking with an airline. You cannot fly with it, but you can show it with your visa application. It has a valid booking code (PNR).

  2. A PDF with your name, a valid booking code (PNR), and the details of the flight and the airline.

  3. PNR means Passenger Name Record. It is the booking code that the airline gives, made of letters and numbers. You use it to find your reservation online.

  4. Enter the code on checkmytrip.com. Some airlines also show the reservation on their own website, and some do not. The reservation is valid in both cases.

  5. No. The reservation has a valid booking code (PNR) that can be checked online. It has no e-ticket number.

  6. No. The reservation does not show the price of the flight.

Before you book

  1. Choose your route, add the traveller names and your email, and pay. We email the reservation to you.

  2. $14 for each traveller. A round trip adds $6 to the order. A booking for direct flights only adds $2. There are no other fees.

  3. By email, about 2 minutes after the payment.

  4. At least 48 hours from the time of booking. Book it a short time before you need it.

  5. No. After 48 hours you can make a new reservation.

  6. The flight must be at least 6 days from today. We need this time to cancel the reservation for you.

  7. No. Our system picks the best option for your route and your date.

  8. Yes, up to 9 travellers in one booking, children and babies included. All travellers are on the same reservation. Each one costs $14.

  9. We cannot sell reservations from or to Cuba. Our payment provider does not allow it.

Visa and airport

  1. Yes. Embassy staff can check the booking. It is a good fit when a visa application asks for a flight reservation.

  2. Our reservations are real bookings made by a real travel agency, so airport staff can see them in their system. We cannot guarantee the result: it depends on immigration. If they ask for a purchased flight with an e-ticket number, a reservation is not accepted.

  3. Yes. The service works for citizens of every country.

After you book

  1. Look in your spam folder first. If it is not there, write to us with the contact form.

  2. No. We cancel it for you after 48 hours. You do nothing.

  3. Yes. Write to us within 48 hours of the booking. We help you to change the reservation into a purchased flight.

  4. No. After we make the reservation, we cannot cancel it early or refund it. We pay for each reservation too.

  5. Your bank refused it. Ask your bank to allow the payment, or use another card.

  6. No. To keep the price at $14, we give support by email only.

Your question is not here?

Write to us. We answer by email.